Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform providing music education services, including microlearning modules, live online vocal lessons, voice training workshops, Indian classical singing basics, Bollywood song tutorials, Western singing techniques, ear training exercises, performance coaching, and music theory for beginners. By using our service, you agree to the terms outlined in this policy.
We collect information you provide directly to us. This includes information you provide when you register for an account, enroll in courses, participate in live lessons or workshops, purchase services, communicate with us, or use other features of our service. The types of information we may collect include your name, payment information, information related to your progress and participation in lessons and modules, and any other information you choose to provide. We may also automatically collect certain information about your device and usage of our site. This automatically collected information may include your IP address, browser type, operating system, access times, pages viewed, and other information about your activity on our service.
We use the information we collect for various purposes, including to provide, operate, and maintain our service; improve, personalize, and expand our service; understand and analyze how you use our service; develop new products, services, features, and functionality; communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes; process your transactions; send you emails; and find and prevent fraud.
We process your personal data based on several legal grounds, including: your consent (where applicable); the necessity of processing for the performance of a contract with you (e.g., to provide the music education services you purchased); compliance with a legal obligation; and our legitimate interests (e.g., improving our services, preventing fraud), provided these interests are not overridden by your data protection rights.
We do not share your personal information with third parties except as described in this policy. We may share information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are obligated to protect your information. We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We do not sell your personal data.
We implement reasonable security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable.
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Depending on your location and applicable law, you may have the following rights regarding your personal data: The right to access – You have the right to request copies of your personal data. The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our service is not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us at our physical address: 201 Bannerghatta Road, 3rd Floor, Bangalore, Karnataka, 560076 India